Lead generation and conversion are two of the most important activities for any business. They constitute the process of turning prospects into potential customers (leads) and converting them into actual customers to increase sales. The advent of Artificial Intelligence (AI) has enabled the development of AI chatbots that allow businesses to automate their lead generation and conversion strategies to boost sales and profits. An excellent example of this is called Conversiobot. In this article, we’ll explore what AI chatbots are, their benefits, and a strategy for using them to effectively generate and convert leads.
Understanding AI chatbot technology
AI chatbots are computer programs that interact with humans conversationally. They are powered by two main components: Natural Language Processing (NLP) and Machine Learning (ML). NLP is the process of analyzing and understanding natural languages, while ML is the process of using algorithms to learn from data and become more efficient over time. Together, these two components enable AI chatbots to understand customers’ input and respond with accuracy and speed; making them a powerful tool for business automation and for analyzing customer data to gain insights. All these enable businesses to provide personalized experiences to leads and customers, which, in turn increases lead generation and conversion, and you can find all these features in Conversiobot, an expert chatbot optimized for lead generation and conversion.
Benefits of using AI chatbots for lead generation and conversion
AI chatbots can provide a range of benefits to businesses looking to increase leads and conversions. Here are just some of the advantages of using AI chatbots for lead generation and conversion:
- Unlike traditional lead capture methods, AI chatbots use personalized approaches to convert more visitors to leads and customers. This is because, a chatbot is a conversational technology that converses with site visitors and collects pertinent information naturally during the conversation.
- AI chatbots are great in keeping site visitors engaged long enough to discover your brand’s value and convert. People don’t have time to read lengthy text: They want quick, concise, and direct responses, and chatbots are ideal for this.
- Optimized AI chatbots allow businesses to automate the lead generation and conversion process and, thereby, provide a more efficient way to capture and convert leads.
- Unlike a person, a chatbot is available to your website’s visitors 24/7; answering all of their queries and helping to resolve their problems. This will generate more leads for you and save you a ton of money too.
- AI chatbots can provide detailed data and analytics about your leads, which can be used to improve your lead generation and conversion strategies and improve customer relationships.
A Simple Lead Generation and Conversion Strategy Using AI Chatbot
Select an AI chatbot that is optimized for lead generation and conversion
Chatbots can be trained to do a wide array of things, from customer to human services. But if you are going to do serious marketing for your business, choose an AI chatbot optimized for lead generation and conversion, for lead generation and conversion, and that is programmed to hand over to a human agent when it cannot resolve an issue. You have two options. The first and better option is to get an AI chatbot that is already optimized for you. I strongly recommend Conversiobot, a top-notch AI chatbot optimized to automatically build huge lists of quality leads for you and convert the leads to customers. The second option is to custom-build one, which is not an easy task or recommended.
Train your AI chatbot to engage website visitors in their native language
AI chatbots can be trained to talk to visitors in their native language. This helps to create a more personalized experience for each visitor and makes them most likely to understand your message and engage with your brand. This will increase your lead conversions, sales and profits.
Train your AI chatbot to welcome site visitors with a short, catchy message
A great attribute of an AI chatbot is that it can create personalized messages for visitors. Leverage this to train your chatbot to welcome website visitors with a short, catchy personalized message. A great message can be a short sentence announcing how exceptionally your brand can help the visitor, and it should be engaging and encouraging.
Train your AI chatbot to collect visitor’s information conversationally
Once visitors have engaged with your chatbot, you will need to collect pertinent information such as contact, demographic and preferences. Studies show that most visitors are willing to give out their information when you ask for them naturally and conversationally. AI chatbots are great in using this personalized approach to collect information, analyze it and help you to better understand the leads. You can then optimize your strategy and substantially boost your future lead-capture and conversion rates.
Train your AI chatbot to auto-segment your leads and remember past visits
To help you develop a stronger personalized messaging capability for a more effective lead generation and conversion campaign, it is important to segment captured leads into smaller groups with very similar profiles, and to develop the ability to auto-remember and pick up where each lead left off during their last visit. Optimized AI Chatbots can be trained to do these for you. These efforts, combined with the capabilities afforded by integration with your MA and CRM, will enable you to create a robust personalized messaging capability. In turn, this will create a more engaging experience for each visitor and increase leads, conversions and sales.
Integrate your AI chatbot with your marketing automation (MA) and CRM systems
For a more comprehensive analysis of information collected by the chatbot, it is best to integrate the chatbot with your MA and CRM systems. This will allow you to download and do further analysis of information collected by your chatbot. The results should give you a deeper understanding of the lead generation and conversion process so that you can improve your strategy, boost lead conversion and sales.
Train your AI chatbot to follow up leads with timely personalized messages
As mentioned earlier, AI chatbots should be trained to welcome each visitor with a customized message. This helps to create a more personalized experience for each visitor and encourages them to engage with your brand. Next, train the chatbot to send automated follow-up messages to the leads, to nurture them toward conversion. Conversiobot presents a great example.
Train your AI chatbot to retarget site visitors and leads
Retargeting is an effective way to convert leads into customers. AI chatbots can be used to retarget visitors who have already engaged with your brand. This allows you to stay in touch with leads and encourage them to take the desired action.
For example, you can create a retargeting campaign that directs the chatbot to send personalized messages to visitors who had abandoned their carts; offering them special incentives to encourage them to complete their purchase.
Conclusion
AI chatbots can be a powerful tool for businesses looking to increase leads and conversions. By leveraging an optimized AI chatbots such as Conversiobot, you can apply the simple strategy discussed above to provide a seamless personalized experience for your website visitors. This will encourage far more visitors to interact with your brand, leading to a substantial increase in lead generation, conversion, sales and profits for your business.